FREECALL1800 062 340

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PARK POLICIES

For the health, comfort and convenience of all park patrons

Behaviour

Abusive, disorderly, drunken, offensive behaviour and/or language will not be tolerated at any time. Persons engaging in this behaviour face eviction from park. It is your responsibility to ensure any visitors to your cabin or site comply with this policy.

Children and Supervision

Parents/guardians are responsible for the care, attention to and supervision of their children at all times and especially when children are using park facilities.

Emergency Contact and Procedures

In the event of an emergency outside of office hours, Park management live on the premises, immediately behind the office, and are contactable by phoning toll free 1800 062 340

In case of an emergency, on arrival please familiarize yourselves with the park emergency procedures. Each cabin and en-suite powered site has a notice on a wall giving basic instructions in case of an emergency. Each cabin also has a folder with the same information contained therein. The tourist information folder handed to site occupiers on check in also contains this information and all the park communal facilities all have emergency information displayed on wall notices.

Fires

Open fires are NOT PERMITTED at any time in the park. This includes wood fired BBQ's. FIRE BANS are to be obeyed at all times

Function Room and Recreation Room

This building is adjacent to the camp kitchen. Unless as part of a Park approved function, the preparation and/or consumption of food and the drinking of alcohol in this building is PROHIBITED. Open from 8am until 10pm latest - seasonal.

Jumping Pillow

Operating hours are 8 a.m. until  DUSK, . No use of the pillow is permitted outside of these times. Please read the signs posted in this area to assist in the use of the pillow as a piece of play equipment. In particular please note that it is the parents responsibility to supervise their children using the pillow. No use is permitted of the pillow while it is inflating or deflating, shoes must not be worn on the pillow and overly rough or dangerous play is not permitted. Please do not use the pillow when it is raining or the surface of the pillow is wet as it is very slippery.

Laundry

Open 8am until 9pm

Noise

Loud and/or continuous noise including music will not be tolerated at any time, especially after 10 p.m. at night. Our noise curfew commences at 10 p.m.

Offensive language or behaviour will also not be tolerated and management reserves the right to ask the guests responsible for the booking to vacate immediately without refund of any monies. 

NO SMOKING

All on site CABIN accommodation and park facilities are smoke free zones. Park facilities include any building in the park, which includes the camp kitchen, whole of the amenities block, function room, recreation room, en-suite powered site buildings, office and workshop areas.

Smoking is permitted on the verandahs of cabins and in open areas of the park   We ask that windows and doors are closed to prevent the smoke from entering the cabins .And  PROVIDING  it does not unreasonably interfere with the health, comfort and convenience of other park patrons.

Persons observed smoking in cabins will cause all patrons of that accommodation to be immediately evicted from the park without refund of any monies paid. An additional fee of up to $250.00 is payable and will be imposed to cover cleaning costs. The responsible person may also be charged additional fees related to securing alternative accommodation for incoming clients, either at our park or another accommodation venue.

On vacating a cabin, where there is reasonable cause to suspect a cabin patron has been smoking in a cabin, the cleaning fee of up to $100 will be deducted from their credit card account and further fees (as detailed above) may be applied if the cabin is not suitable to be occupied by incoming guests

Office

Office hours are 8 a.m. until 7 p.m Friday and until 6pm Saturday to Thursday. These hours may vary - seasonal. Park management live on the premises, immediately behind the office, and are contactable by phoning toll free 1800 062 340

Pets

No pets are allowed.

Playground/Mini Golf/Jumping Pillow/Basketball court

Will close down at 8.30 p.m. or upon DUSK, whichever comes first. These areas are OFF LIMITS after dusk/dark.  Please read the signs posted in this area to assist in the use of all of these areas. In particular please note that it is the parents/guardians responsibility to supervise their children using the above listed areas.

Pool & Spa

Open 8 am. Closed at DUSK, No entry is permitted into the pool and spa areas outside of these times. NO ALCOHOL or FOOD is permitted within the confines of the pool and spa enclosures. NO GLASS, CROCKERY or CUTLERY is permitted within the confines of the pool or spa enclosures for obvious safety reasons. Patrons are requested to observe the specific pool and spa rules posted on signs within the pool and spa enclosures for their safety and the safety of all persons in the pool and spa areas. Failure to observe these rules will lead to ejection from the pool and spa enclosure and may lead to eviction from the park.

Pushbikes, Rollerblades, Skateboards, Scooters.

Skateboards and Rollerblades are banned in the park. Please observe the normal laws and regulations regarding bike safety and the riding bikes around the park. No racing or deliberate skidding on our gravel roads is allowed within the park. Bikes and scooters MUST NOT be ridden on concrete pathways, especially around the amenities block and the function/recreational room together with the road entry to the Park . Bikes must not be taken into cabins.

Speed Limits

Speed Limit In the park is walking pace, 5 km/hour STRICT ADHERENCE IS A MUST. Sufficient signage is in place to remind all guests.

Vehicles & Trailers

  • NO WASHING OF CARS/VANS/TRAILERS ETC  IS PERMITTED WITHIN THE PARK.
  • Please see reception for information in relation to the closest car washing facilities.

With the exception of some of our larger cabins which have carparks designed to accommodate two domestic vehicles, only ONE vehicle per site is permitted unless prior arrangements have been made.

If you are towing a trailer please advise the Park as this may affect which site or cabin is best suited for you and where you are able to park your trailer as opposed to your vehicle.

Visitors

Park facilities are for the use of park patrons only. Visitors are welcome under the following conditions

  • POOL/SPA/JUMPING PILLOW/BASKETBALL COURT/PLAYGROUND/MINI GOLF COURSE IS OFF LIMITS TO VISITORS DUE TO OUR INSURANCE OBLIGATIONS. 
  • To comply with our Insurance obligations, all visitors to your site/cabin MUST attend the office prior to entering the Park. Their vehicles must park in the  visitor car park and not on any other site/cabin driveway/road/communal areas.
  • To aid response teams in the event of an emergency and to comply with our insurance obligations all visitors to your site or cabin MUST, ON ARRIVAL, attend the office and register. As the registered site or cabin occupier IT IS YOUR RESPONSIBILITY to ensure your visitors comply with this requirement.
  • Must comply with all park policies
  • Must vacate the park by 10 p.m.
  • Should visitors stay after 10 p.m. they will be considered additional guests and your account will be charged accordingly

Park management reserves the right to prohibit entry to and/or remove persons from the park, without refund of any monies paid, for breaches of park rules or procedure and/or where the safety, health, comfort or convenience of park patrons, or other persons within the park, or elsewhere, has been, is being, or may be affected by that person or persons being denied entry or removed.

 

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