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TERMS & CONDITIONS:

 

Check in time 2pm (earlier arrivals by prior arrangement only for cabins) Powered sites from 11am onwards, if the site is available.

After hours check in after 7 pm to be arranged and any outstanding balance paid prior to arrival. Instructions will be relayed as to collection of keys and site details at that time.

Check out time 10am (late check out to be arranged 24 hours prior to checking out - late check out fee to apply after 12 noon)

Late check outs will only be available during off peak periods and subject to availability

Majority of cabin accommodation has parking for one vehicle only. Additional parking can be arranged upon booking.

See special request/notes.

 

No pets allowed:

 

Non Smoking Accommodation:

All cabin accommodation is strictly non smoking - smoking is permitted outside and away from windows and door entrances.  Any guest found to be smoking in cabins will incur an additional cleaning fee of up to $250.00. This is designed for all of our guests comfort and consideration.

 

Booking Conditions:

Persons under the age of 18 are not permitted to make a booking.

Tariffs quoted at the time of your booking are based on the information provided to us. These tariffs may alter during peak season, special events and long weekends. If the number of guests changes, you must inform us as the tariff will alter and due to insurance and OH&S conditions, you may have to alter the type of accommodation to satisfy these requirements.

Maximum numbers in accommodation or on sites must not be exceeded.

 

Deposits:

STANDARD BOOKINGS:

Upon booking a one night’s tariff will be required to confirm your booking.

If paying by cheque or money order this will need to be cleared prior to arrival. No cheques or money orders will be accepted as final payment upon arrival.

Balance of account to be finalised upon arrival and check in.

The person in whose name the booking is made is the "responsible person “ and as such is liable for any additional  fees and charges that arise from occupancy of the site or cabin during the stay of  those booked.

GROUP BOOKINGS /SPECIAL EVENTS/LONG WEEKENDS - PEAK PERIODS.  ONE NIGHTS DEPOSIT REQUIRED FOR ALL SITES/CABINS BOOKED WITHIN 7 DAYS OF MAKING THE RESERVATION.

CONFIRMATION OF BOOKING WITHIN 90 DAYS PRIOR TO  ARRIVAL DATE.

50% OF REMAINING  BALANCE TO BE PAID  45 DAYS PRIOR TO ARRIVAL (GROUP BOOKINGS)

FULL PAYMENT WILL BE REQUIRED 14 DAYS PRIOR TO ARRIVAL

NO CHANGES OR ALTERATIONS TO BOOKINGS WITHIN 30 DAYS OF ARRIVAL

NO CHEQUES ACCEPTED ON ARRIVAL FOR OUTSTANDING PAYMENT.

Noise Policy:

In consideration of other guests,  no noise after 10pm.

In the event of this occurring, Management has the right to ask those concerned to leave.

Offensive or abusive language will also not be tolerated and those persons will also be asked to leave.

Management reserves the right to make sure each and every guest has a comfortable and enjoyable stay.

 

Cancellations:

GROUP BOOKINGS:

No changes or alterations within 30 days prior to arrival.

CANCELLATIONS:  30 DAYS PRIOR TO ARRIVAL - ONE NIGHTS DEPOSIT WILL BE NON REFUNDABLE PER CABIN/SITE.

 

NON GROUP BOOKINGS:

Cancellations 14 days prior to arrival - deposit will be refunded less a booking administration fee of $20.00

 

Cancellations less than 14 days prior to arrival -deposit will be refunded less booking administration fee of $20.00 if we are able to re-book the site/cabin for the same period.

No refund for early departure or inclement weather. 

 
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